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  • Our customer service department is open during normal business hours of Monday - Friday 9:00 am to 5:30 pm EST. 

  • We are closed on weekends and all major US holidays. 

  • Requests received during normal business hours are typically answered within 1-2 business days. 

  • Requests sent outside of normal business hours are not received until the next business day and responded to as soon as possible.

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